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Refund Policy

Effective Date: November 6, 2025

Summary: We offer a 14-day money-back guarantee for first-time purchases. Subscriptions can be cancelled anytime. EU consumers have statutory withdrawal rights.

1. Our Commitment

At Rocsocials LTD, we stand behind the quality of our Service. This Refund Policy explains your rights and our policies regarding refunds and cancellations.

Company Information:
Rocsocials LTD
Company Registration Number: HE 655560
VAT Number: CY 60161568X
Email: redditgod.business@gmail.com
Telegram: @reddit_god

2. 14-Day Money-Back Guarantee

2.1 Eligibility

We offer a 14-day money-back guarantee for first-time purchases. You may request a full refund within 14 days of your initial purchase if:

2.2 No Questions Asked

During the 14-day guarantee period, we will process your refund without requiring a detailed explanation. However, we appreciate feedback to help us improve our Service.

2.3 How to Request

To request a refund under the 14-day guarantee:

  1. Contact us via email at redditgod.business@gmail.com or Telegram @reddit_god
  2. Include your purchase details (email or access key)
  3. State "Refund Request" in the subject line

Refunds are typically processed within 5-7 business days.

3. Subscription Cancellations

3.1 Cancel Anytime

You may cancel your subscription at any time through your Whop dashboard or by contacting us. No long-term commitment is required.

3.2 Effective Date

Cancellations take effect at the end of your current billing period. You will retain access to the Service until that date.

3.3 No Partial Refunds

If you cancel a subscription mid-period (after the 14-day guarantee), you will not receive a prorated refund for the unused portion. However, you will retain access until the end of the paid period.

3.4 Reactivation

You may reactivate a cancelled subscription at any time by purchasing a new access key.

4. EU Consumer Withdrawal Rights

For EU Consumers: In accordance with EU Consumer Rights Directive (2011/83/EU), you have the right to withdraw from your purchase within 14 days without giving a reason.

4.1 Withdrawal Period

The withdrawal period is 14 days from the date of purchase.

4.2 Express Consent Exception

By using the Service immediately after purchase, you provide express consent for us to begin performance of the contract. This may affect your withdrawal rights if you have fully consumed the digital content.

4.3 How to Exercise Withdrawal Rights

To exercise your EU withdrawal rights, contact us using the information above. You may use the model withdrawal form below or make any other clear statement.

Model Withdrawal Form

To: Rocsocials LTD, Georgiou Karaiskaki, 11-13, CARISA SALONICA, Flat/Office 102, Pervolia, 7560, Larnaca, Cyprus

I hereby give notice that I withdraw from my contract for the purchase of the following service:
- Service: Redscope Access Key
- Ordered on: [date]
- Name: [your name]
- Email: [your email]
- Access Key (if applicable): [your key]

Date: [date]
Signature (if on paper):

5. Refund Exclusions

Refunds will NOT be granted in the following cases:

6. Refund Process

6.1 Processing Time

Once we receive and approve your refund request:

6.2 Payment Provider Processing

After we issue the refund, your payment provider (Whop, credit card company, etc.) may take additional time to credit your account. This is typically 5-10 business days but varies by provider.

6.3 Access Termination

Once a refund is processed, your access key will be immediately deactivated.

7. Chargebacks

Please Don't File Chargebacks

If you have an issue with your purchase, please contact us first. We're committed to resolving problems fairly and quickly.

Filing a chargeback without contacting us:

8. Service Availability Issues

8.1 Downtime

If our Service experiences extended downtime (more than 24 consecutive hours due to our fault, not including scheduled maintenance), you may be eligible for:

8.2 Reddit API Changes

Our Service depends on Reddit's API. If Reddit makes changes that significantly impact our Service's functionality, we will:

9. Technical Issues

If you experience technical issues preventing you from using the Service:

  1. Contact our support team immediately
  2. Provide details about the issue (browser, error messages, etc.)
  3. Allow us 48 hours to investigate and resolve the issue

If we cannot resolve a technical issue preventing service use within 5 business days, you may be eligible for a refund regardless of the 14-day period.

10. Force Majeure

We are not liable for refunds due to circumstances beyond our reasonable control, including but not limited to:

However, we will make reasonable efforts to provide alternative solutions or compensation where possible.

11. Promotional Offers

Special promotional offers or discounts may have different refund terms, which will be clearly communicated at the time of purchase. Unless otherwise stated, the standard 14-day guarantee applies.

12. Contact for Refunds

For all refund requests and questions, contact us:

Rocsocials LTD
Email: redditgod.business@gmail.com
Telegram: @reddit_god
Subject Line: "Refund Request"

Please include:

13. Dispute Resolution

If you are not satisfied with our refund decision, you may:

14. Policy Changes

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Material changes will be communicated via email or Telegram. Your continued use after changes constitutes acceptance of the updated policy.

15. Governing Law

This Refund Policy is governed by the laws of Cyprus and the European Union. Nothing in this policy affects your statutory rights under EU consumer protection laws.

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